Frequently Asked Questions (FAQ) |
Q: Who is Chembx? |
| A: Chembx is a professional artist, award maker, and custom stamp creator based in Lagos State, Nigeria. He specializes in portrait paintings, abstract art, handmade awards, 3D crystal cubes, acrylic awards, and customized stamps for corporate, personal, and institutional use. |
Q: What types of products does Chembx offer? |
A: Chembx offers a wide range of products, including:
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Handmade portrait and abstract paintings
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3D crystal cube awards with rotating bases and lighting
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Acrylic and wooden award plaques
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Custom company seal stamps, self-inking stamps, and flash stamps
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Flash stamp ink in all colors
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Customized key holders, trophies, and commemorative gifts
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Q: Does Chembx deliver products internationally? |
| A: Yes. Chembx offers worldwide delivery for most products. Shipping fees may vary depending on the destination and product type. Some products, such as paintings or heavy awards, may have calculated shipping costs. |
Q: Can I customize my order with Chembx? |
| A: Absolutely! Chembx specializes in custom-made products. Customers can personalize awards, stamps, paintings, and other products with names, logos, dates, event details, or special messages. |
Q: How can I place an order? |
| A: You can place an order directly through Chembx’s official website www.chembx.com , via WhatsApp at +2348080310051, or through social media channels like Instagram, Facebook, and X (Twitter). |
Q: What payment methods are accepted? |
| A: Chembx accepts multiple payment options including bank transfer, mobile payments, online payment platforms, and sometimes on-site payments for local orders in Lagos. |
Q: Are Chembx’s artworks and awards original? |
| A: Yes. All artworks, awards, and stamps from Chembx are handmade and original. For paintings, every piece is a unique creation, not a print. Awards and plaques are handcrafted with premium materials. |
Q: How long does it take to receive an order? |
| A: Production and delivery times vary depending on the product and customization. Typically, stamps and ink products can ship within a few days, while custom paintings, acrylic awards, or crystal awards may take 1–3 weeks to complete. |
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Q: How do I order a custom portrait?
A: Simply send us a clear photo of the subject(s) you'd like painted. We'll confirm your preferred size, medium (oil, pastel, or sketch), and framing needs. Once all details are finalized, the painting process begins and you’ll receive updates throughout.
Q: What materials do you use for your paintings?
A: We use high-quality artist-grade materials including oil paints, pastel pencils, stretched and primed canvas, professional brushes, and sealants for long-lasting durability and brilliance.
Q: How long does it take to complete a portrait?
A: Turnaround time is typically 1 to 3 weeks, depending on the size and level of detail. You'll be given an accurate timeline before we begin.
Q: Do you offer framing and delivery?
A: Yes, we provide custom framing and deliver worldwide. Every painting is safely packaged and shipped with care.
Q: Can I request changes or preview the artwork before it’s finished?
A: Yes, we provide progress updates during the painting process. You may request adjustments before the final touches are completed.
Q: Can you create a story-based painting for me?
A: Absolutely! We can turn your story — whether it's personal, romantic, or cultural — into a powerful visual painting. Just share the idea with us.
Q: Do you create or sell African artwork as well?
A: Yes. We both create custom African-themed paintings and sell ready-made artworks. Let us know your idea or browse our catalog to choose from finished pieces.
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Q: Can I request bulk orders or corporate collaborations?
A: Yes. Chembx handles bulk orders for companies, events, and institutions. Custom pricing, design consultation, and branding options are available for corporate clients.
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Q: Does Chembx provide after-sales support?
A: Yes. Chembx provides after-sales support for product inquiries, replacements, and guidance on using products like stamps, awards, or custom artworks. Customers can reach out via website contact forms, WhatsApp, or social media.
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Q: Where is Chembx located?
A: Chembx operates primarily from Lekki, Lagos State, Nigeria, but delivers to all Nigerian cities and international locations.
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Q: How can I verify the authenticity of Chembx products?
A: Every handmade product from Chembx comes with authentic craftsmanship and, where applicable, a certificate of authenticity for paintings or high-value awards. Customers are encouraged to purchase only via official channels to ensure genuineness.
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