Frequently Asked Questions (FAQ)
1. How do I order a custom portrait?
Simply send us a clear photo of the subject(s) you'd like painted. We'll confirm your preferred size, medium (oil, pastel, or sketch), and framing needs. Once all details are finalized, the painting process begins and you’ll receive updates throughout.
2. What materials do you use for your paintings?
We use high-quality artist-grade materials including oil paints, pastel pencils, stretched and primed canvas, professional brushes, and sealants for long-lasting durability and brilliance.
3. How long does it take to complete a portrait?
Turnaround time is typically 1 to 3 weeks, depending on the size and level of detail. You'll be given an accurate timeline before we begin.
4. Do you offer framing and delivery?
Yes, we provide custom framing and deliver worldwide. Every painting is safely packaged and shipped with care.
5. Can I request changes or preview the artwork before it’s finished?
Yes, we provide progress updates during the painting process. You may request adjustments before the final touches are completed.
6. Can you create a story-based painting for me?
Absolutely! We can turn your story — whether it's personal, romantic, or cultural — into a powerful visual painting. Just share the idea with us.
7. Do you create or sell African artwork as well?
Yes. We both create custom African-themed paintings and sell ready-made artworks. Let us know your idea or browse our catalog to choose from finished pieces.
✅ Next Step:
Feel free to contact us if your question wasn’t answered here — we’re happy to assist. |